Making A Rain Barrel: Adesso Eternity Gooseneck Desk Lamp, Satin Steel Review

I purchased one of these about 6 months ago on a closeout sale from a local Fortunoffs store.It was good at first, with the exception that there is a lot of glare from the sides because the LED's are not recessed far enough.Other than that it ran cool and provided ample light for my needs.The length of the goose neck was not a problem and it supported the head well at a variety of angles without sagging.The problem is that it lasted less than 100 hours.The LED's began failing one row of 4 at a time till now only 1 LED flickers when you turn it on, the remaining 19 are off.Just before posting this review, I sent an e-mail to Adesso to see what they can do about it.Had it not failed, I would have given it 4 stars (I deduct 1 star for the side glare problem).

Here is the follow up:
This is a follow up to the review I wrote a few days ago. I just spoke to Kavita Bora, who is a customer service manager for Adesso, Inc. about my "eternity" lamp lasting less than 100 hours. Her response was that they offer no warranty on their items to the end user at all. There is no warranty registration card that comes with the item for this reason. She admitted that they often receive defective merchandise from their manufacturer in China and they only do returns to the retailers they do business with. The customers only recourse is through the retailer they purchaed the item from, the manufacturer, Adesso, Inc. will not stand behind the product at all. I cannot recommend anyone buy this product, or any other Adesso, Inc. product for this reason.I would like to lower my rating from 2 stars to 1 star, but I can't figure out how to do that.

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Product Description:
Efficiency is at its best with this eternity gooseneck desk lamp by Adesso. Being a member of Adesso's LED Collection, this technology allows for hours and hours of use (up to 100,000), without changing a bulb! This wonderful satin steel desk office lamp has a weighted base which displays the toggle switch, a height-adjustable flexible gooseneck, uses a transformer plug, and has a cool-burning light. Each lamp head uses only 2 watts of electricity. Eternity also offers the double gooseneck desk lamp, and the extended gooseneck lamp.

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